Privacy Policy

Privacy Policy

 

We at Stellus Technologies, Inc. (“Stellus”) respect your privacy and are committed to protecting your personal information through our compliance with this statement of privacy (“Privacy Policy”).  This Privacy Policy applies to www.stellus.com and related microsites (“Site”) and Stellus, and it governs data collection and usage.  For the purposes of this Privacy Policy, unless otherwise noted, all references to Stellus include the Site.

 

Please read this Privacy Policy carefully to understand our policies and practices regarding your personal information and how we will treat it.  If you do not agree with our policies and practices, your choice is not to use the Site.  By accessing or using the Site, you agree to the terms of the Privacy Policy.  The Privacy Policy may change from time to time.  Your continued use of the Site after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

 

This Privacy Policy does not apply to information collected by Stellus offline or through any other means.

 

Children Under 13

Our Site is not intended for children under 13 years of age.  No one under age 13 may provide any personal information to or on the Site.  Stellus does not knowingly collect personal information from children under the age of 13.  If you are under 13, do not use or provide any personal information on this Site.  If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any personal information from or about a child under 13, please contact us.

 

Collection of Your Personal Information

In order to better provide you with products and Services (defined below) offered on the Site, Stellus may collect personal information that you voluntarily provide such as your:

 

  • First and last name;
  • Mailing address;
  • Email address;
  • Phone number;
  • Employer; and/or
  • Job title

 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use particular products or Services available on the Site.  As used in this Privacy Policy, “Services” includes but may not be limited to the following:

 

  • Registering for an account on our Site;
  • Entering a drawing, sweepstakes, or contest sponsored by us or one of our partners;
  • Signing up for special offers from one of our partners;
  • Sending us a message or email;
  • Opening tickets on the Site to receive technical support; and/or
  • Facilitating the order and purchase of products and Services on our Site

 

Use of Your Personal Information

Stellus collects and uses your personal information to:

 

  • Communicate with you about our Services and/or products you have requested from us;
  • Improve the operation of the Site and the quality of the Services;
  • Notify you about changes to the Site and the products or Services available from Stellus, its affiliates, and its partners;
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us; and/or
  • Fulfill any other purpose for which you provide it and/or consent to.

 

Sharing Information with Third Parties

Stellus does not sell, rent or lease its customer lists to third parties.

 

Stellus may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you.  In those cases, your personal information is not transferred to the third party.  Stellus may share data with contractors, service providers, and trusted partners to help perform statistical analysis, send you email or postal mail, improve Services, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Stellus, and they are required to maintain the confidentiality of your information.

 

Stellus may disclose your personal information without notice:

 

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • To enforce or apply our terms of the Privacy Policy and other agreements; and/or
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Stellus, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

 

Tracking User Behavior

Stellus may keep track of your activity and mouse movements on the Site in order to improve Services.  This data is also used to deliver customized content and advertising within Stellus to customers whose behavior indicates that they are interested in a particular subject area.

 

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Stellus. This information may include your: IP address; browser type; domain names; access times; operating system; client type; and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Stellus website.

 

Use of Cookies

The Stellus website may use “cookies” to help personalize your online experience.  A cookie is a text file that is placed on your hard disk by a web page server.  Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.  We use cookies to:

 

  • Authenticate access to remember your information so you will not have to re-enter it.
  • We store our session cookies for WordPress comments for user preference purpose.
  • Improve the Site or Services by using analytics to understand traffic patterns so we can find popular content and potential problems.

 

Required Cookie:

These cookies facilitate basic access and navigation of the Site. They do not gather information about you that could be used for marketing purposes and do not remember where you have been on the internet.  This category of cookies cannot be disabled.

 

Analytic Cookie:

We use Google Analytics cookies to collect information about how visitors use the Site. These cookies collect information in the aggregate to give us insight into how our website is being used.  We anonymize IP addresses in Google Analytics, and the anonymized data is transmitted to and stored by Google on servers in the United States.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.  Google will not associate your IP address with any other data held by Google.

 

To view an overview of the privacy of your Google Analytics cookies please go here: https://support.google.com/analytics/answer/6004245.

You may install a Google Analytics Opt-out Browser Add-on by going here: https://tools.google.com/dlpage/gaoptout.

 

Third Party Marketing Cookies:

We use Marketo, Google Analytics, Hotjar, and Pingdom’s marketing management programs to deploy cookies that gather the abovementioned Automatically Collected Information. This information is used to evaluate the effectiveness of our marketing campaigns and to improve the Services.

 

Most web browsers automatically accept cookies, but you can change your browser to prevent that and your help screen or manual will tell you how to do this. You can find out how to do this for your particular browser by clicking “help” on your browser’s menu or visiting www.allaboutcookies.org.  For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your device.  Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies.  Such services are not designed to respond to “do not track” signals received from browsers.   Please note that without cookies you may not be able to use or benefit from all of the features of our services.

 

Links

This Site contains links to websites not controlled by Stellus.  Please be aware that we are not responsible for the content or privacy practices of such other websites.  We encourage our users to be aware when they leave our Site and to read the privacy statements of any other website that collects personal information.

 

Security of your Personal Information

Stellus has implemented adequate measures designed to secure your personal information from accidental loss and from unauthorized access use, alteration, and disclosure.  Stellus uses the Secure Sockets Layer (“SSL”) protocol for this purpose: The safety of your information also depends on you.  Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential.  We ask you not to share your password with anyone.

 

The transmission of information via the internet is not completely secure.  Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to the Site.  Any transmission of personal information is at your own risk.  We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

 

Email Communications

From time to time, Stellus may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.  In order to improve our services, we may receive a notification when you open an email from Stellus or click on a link therein.

 

If you would like to stop receiving marketing or promotional communications via email from Stellus, you may opt out of or unsubscribe from such communications.

 

Your Rights

You may have the right under applicable laws in certain circumstances to:

 

  • Ask for access to details of the personal information held by us about you, free of charge;
  • Request the rectification, restriction or erasure of your personal information held by us;
  • Object to the processing your personal information; and/or
  • Request that any personal information provided by you be transferred to a third party.

 

Stellus partners with third parties to display advertising on our Site or to manage our advertising on other sites. Such third parties may use cookies and similar tracking tools in order to provide you advertising based upon your browsing activities and interests.

 

You can also exercise the rights listed above, or write to us with any complaints, at any time by contacting us, specifying the nature of your request, at:

 

Stellus Technologies, Inc.
3833 N. 1st St.
San Jose, CA 95134

 

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.  To learn more about your limited California privacy rights under the business-to-business exemptions visit Assembly Bill No. 1355.  California residents are entitled once a year, free of charge, to request and obtain certain information regarding our disclosure, if any, of personally identifiable information to third parties for their direct marketing purposes in the preceding calendar year (e.g. requests made in 2020 will receive information about 2019 sharing activities).  We comply with this law by giving users the ability to tell us not to share personally identifiable information with third parties for their direct marketing purposes.  To make such a request, send an email to compliance@stellus.com.  We may need additional information to process your request.

 

Data Retention

We take reasonable steps to ensure that information about you is available only for so long as is necessary for the purpose for which it is processed, or longer if required under any contract, by applicable law, or for statistical purposes, subject to appropriate safeguards.

 

Changes to this Statement

Stellus reserves the right to change this Privacy Policy from time to time.  We will notify you about material changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our Site, and/or by updating any information on this page.  The date the Privacy Policy was last revised is identified at the bottom of the page.  You are responsible for ensuring we have a current active and deliverable email address for you and for periodically visiting our Site and this Privacy Policy to check for changes.

 

Contact Information

Stellus welcomes your questions or comments regarding this Privacy Policy. If you believe that Stellus has not adhered to the Privacy Policy, please contact Stellus at:

 

Stellus Technologies
3833 N. 1st St.
San Jose, CA 95134

 

Email Address:
compliance@stellus.com

 

Effective as of January 20, 2020

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